These Terms of Service set out the rules for using the Mard Hazraat website and buying our products. Read them carefully before you start using the site. Throughout this document, "we," "us," and "our" refer to Mard Hazraat.

By using our website and placing an order, you agree to all the terms below.

Using Our Website

When you access our website, you agree to these terms. You may not use our site or services for anything illegal, harmful, or misleading. If we believe you're breaking these terms, we may stop providing our services to you without notice.

Online Store Terms

To place an order, you must provide accurate information and follow all applicable laws. You may not use our products or website to break any rules, including copyright laws or payment fraud. Misusing the site in any way, such as uploading harmful code, can get your access blocked.

Pricing, Availability & Product Changes

Our prices and product descriptions can change without notice. We may update, restock, or discontinue a product at any time. If there's a pricing error or outdated information, we may cancel your order and refund you. We work to keep everything accurate, and when mistakes happen, we fix them as fast as we can.

Services & Tools We Offer

From time to time we may add new features, tools, or services to the site. These are covered under these terms. Some tools may come from third-party providers we don't control. If you use them, read their terms first.

Your Content & Feedback

If you send us ideas, reviews, or feedback, you agree we can use, edit, or publish it without asking your permission. You agree not to post anything offensive, false, harmful, or illegal. We may remove any content that breaks these terms.

Third-Party Websites & Links

You may find links on our site that lead to third-party websites. We don't own or operate these sites and don't control their content, policies, or how they handle your information. If you visit or buy from them, read their terms first.

Orders & Account Information

When placing an order, you agree to provide accurate, up-to-date information. We may cancel or limit orders that look suspicious, such as bulk buying or orders using fake details. Keeping your address, email, and payment method current is your responsibility, and helps avoid delays with your order.

Shipping, Delivery & Returns

We aim to dispatch orders within 3 to 5 business days. Delivery times vary by location and courier. If you're not happy with a purchase, you can request a return or exchange — check our Refund Policy for the full details. Items must be returned in their original condition for a smooth process.

Personal Information

We handle your personal information according to our Privacy Policy. This covers your name, address, payment details, and contact information. We only collect what we need to process orders and improve your experience. We never sell your data, and we work to keep it secure.

Website Errors

Our website may occasionally contain errors, such as typos, missing information, or incorrect prices. We reserve the right to fix these errors, cancel orders, or update content without prior notice. If you spot something off, let us know.

What You Can't Do

You may not use our site or services to harm others, hack systems, copy our content, or break any laws. Spamming, phishing, and uploading malware are strictly prohibited. We take security seriously and will suspend or ban anyone who breaks these rules or misuses the platform.

Warranties & Limitations

We don't promise the website will always be error-free, fast, or uninterrupted. If a product reaches you damaged or faulty, we offer refunds and exchanges as set out in our Refund Policy.

Indemnification

If you break these terms or misuse our services, you agree to hold Mard Hazraat harmless from any legal claims, costs, or damages that result. This includes issues caused by your actions, your feedback, or your use of the website, products, or any third-party services linked to our site.

Ending Your Access

You can stop using our site at any time. We also reserve the right to suspend or permanently block your access if you break these terms, misuse our services, or cause harm to other users or the brand. If your access is ended, any remaining obligations, such as payment owed up to that point, still apply.

Our Entire Agreement with You

These terms, along with our Privacy Policy and any other policies on this site, form the full agreement between you and Mard Hazraat. If any part of these terms is found legally invalid, the rest still applies.

Governing Law

These terms are governed by the laws of Pakistan. Any disputes or claims will be handled by local courts under local law. By using our services, you agree to this.

Changes to These Terms

We may update these Terms of Service at any time. Changes take effect as soon as we post them here. Check this page from time to time to stay informed. Continuing to use the site means you accept the latest version.

Contact Us

If you have any questions about these terms, reach out and our team will help.

Email: info@mardhazraat.com
WhatsApp: 03364248444